Q: How should I select my first Canadiano?
A: Unless you are a coffee sommelier or a serious pour-over enthusiast, you should start with the Cherry or Birch edition. Once you figure out your preferences, try the Walnut and Oak editions or one of our special limited collections (when available). When you become a Canadiano master, we recommend that you try one of the Raw editions.
Q: Does the Maple or Birch Canadiano taste different than the Walnut, Cherry and Oak pieces?
A: The difference is more noticeable in the Raw editions, where each material absorbs the coffee flavors differently over time. The Raw editions tend to require more maintenance, so we recommend that customers take this into consideration when purchasing their Canadiano.
Q: I just got my Canadiano, what should I know?
A: The pieces prepared during the launch are freshly oiled and finished, make sure you read the instructions in the box and follow the steps! Your standard sealed Canadiano [Not the Raw edition] is still adapting to its environment and will have a nutty,woody flavor which will be replaced with your coffee roast preferences in the next 3-4 weeks. Repeat the 6 step seasoning instructions every now and then during the first few weeks.
Q: I lost my instructions sheet, where can I find it?
A: The standard edition’s instructions are available here: http://canadiano.co/instructions/
You can find the instructions for the Raw Editions here: http://canadiano.co/instructions-raw/
Q:How long does it take to brew a cup of Canadiano?
A: Brewing time can range from 2-4 minutes, but may be shorter depending on how much coffee you add and your stirring technique during the brewing process. Be experimental, come up with your own brewing process!
See this page for more details on our recommended method of using a Canadiano.
Q:Can I put the Canadiano in the dishwasher?
Q: Can I put the filter in the dishwasher?
A: Yes! Totally… The filter is made with high-grade stainless steel and will be perfectly okay in a dishwasher.
Q: What’s involved with being a Raw user?
A: The Raw collection is designed for single-origin coffee drinkers. Ideally, your Raw Canadiano should be used with only one type of coffee. The Raw pieces will absorb the specific characteristics and flavors of your coffee and deliver an evolving coffee experience over time.
The Raw editions require a bit more maintenance after each use, and you will need to make sure that you apply the Canadiano Conditioning Oil regularly. This really depends on how frequently you use your Canadiano. Like fine leather, wood requires special care to stay in good condition. The Conditioning Oil is a self drying natural oil that keeps your Canadiano in a stable condition. The editions will develop cracks if not maintained and cared for properly.
Q: how do I use my Canadiano?
- Put your Canadiano on top of a coffee cup.
- Use 2 table spoons of Canadiano Organic Roast.
If you prefer using your own coffee beans we suggest using grinds prepared for metal filter, medium ground or #5 in a 1-10 scale.
If you like stronger coffee, grind finer. (we do offer specialty filters for fine grinds, you can order them online if interested.)
- Pour the ground coffee into the bowl to cover the metal filter.
- Boil a cup of water, pour the water slowly and evenly on the coffee. (Tip: place a spoon on the coffee grinds and pour the hot water onto the spoon for even distribution. Although as noted by a Canadiano explorer JP Harris the spoon may slow down the filteration too much. JP suggests regular stirring and direct pour of hot water. )
- Wait for 2-3 minutes for the coffee to brew and get filtered through.
- Stir your coffee a couple of times during the process. Pour more hot water water if needed.
- Your cup of Canadiano is ready!
Q: So… how do I clean my Canadiano after I make my cup of coffee?
A: You can compost the used coffee grounds and rinse your Canadiano off with warm water. You don’t really need to use dish-soap to clean your Canadiano, a simple rinse with warm water will make sure the bowl is clean. Use dish-soap if you think it is necessary. Over time, your Canadiano will maintain itself as the natural oils from your preferred coffee beans build up after each use.
Q: What should I do if it’s taking longer than normal to filter through?
A: Try the Canadiano Organic Roast beans that are prepared especially for use with a Canadiano. You can order one by clicking on this link!
If you chose to use your own coffee beans we suggest grinding your coffee coarser or stir more during the brewing period.
Q: What should I do if the coffee is not brewed enough or water goes through the filter quicker than usual?
A: Have you tried the Canadiano Organic Roast beans? You can order some on this link.
Or you can grind your coffee finer, compact the coffee before pouring hot water. Don’t pour hot water straight in the middle, distribute it evenly and start from the sides.
A good trick is to put a spoon in the middle and pour the hot water onto the spoon. The spoon will distribute the water more evenly.
Q: How often should I re-finish & maintain my Canadiano?
A: The maintenance of your Canadiano depends on your frequency of use and how you store it. For a regular user we suggest refinishing the Canadiano every 3-4 months with our maintenance kit available online.(The maintenance kit will be available on our store in a few weeks.)
Q: Is Canadiano FDA approved?
A: Yes! All parts, finishes and materials used in Canadiano comply with Food and Drugs Act (FDA) and regulations. We use 100% natural materials in the production and finishing of the Canadiano pieces.
Q: Anything people with allergies should know?
A: We do not recommend Canadiano to individuals with nut allergies or any other specific allergies as the wood is finished with natural pure oils that may contain edible nut oils.
Q: Am I going to save the world if I start using Canadiano?
A: Yes, absolutely! We are proud to be a local manufacturer. We only use certified wood by the Forest Stewardship Council (FSC). All our production is done in Canada with the highest standards of environmental regulations under Food and Drugs Act (FDA).
The Canadiano is designed with reusable filters to reduce the waste of paper filters. All parts of the Canadiano are natural, biodegradable and recyclable. The packaging is designed and made with recycled cardboard.
Q: How long does it take to process my order?
A: It takes us about a week to process each order. As soon as you place your order you should receive an email from PayPal confirming your order. No further action is required, email us if you have any specific questions.
Q: How does the shipping work?
A: We ship all the pieces through Canada Post. Here is a link with more details on the expected delivery times for different services.
Do you have a question that we have not answered? Let us know through the form below: